The bed was amazing! Very comfortable. And you can't beat the incredible breakfast! Breakfast burritos, waffles, cereal, you name it! I highly recommend staying here.
Our stay in Best Western Durango was a pleasant one. It's been a while since we last stayed in a Best Western and this stay reminds us why we liked them. The hotel and room reflects luxuries one seldom finds in newer hotels in this price range anymore. The suite is roomy, the desk and nightstands are over-sized, and the amenities are sturdy and comfortable. The service is also good. We will be back to Best Westerns!
We stayed two nights at the Best Western in Buena Vista. Overall, it was nicer than I expected for a Best Western. The room and bathroom were nice and clean and there was plenty of hot water and pressure. There is a indoor hot tub that was very nice after a busy day of rafting and hiking. Breakfast in the morning was pretty good. WiFi was out while we were there, though this was due to the wildfire, which is out of their control. Overall, had a nice stay and would stay here again if visiting Buena Vista.
We have stayed at this location multiple times, but will NEVER stay there again. We had asked for a specific room location for us and our friends when we made the reservation. When we arrived, we noted to the staff that our requests had not been honored. They grudgingly changed it by pulling other reservations and moving us. However, they refused to move our friends to the proper location, which was also prior requested. We were first arrivals so changing would not have been a problem. I asked for it to be made right and they said it would. When our friends received their billing, nothing had been done so we were obviously ignored. When I went to the front desk to discuss, I found two different employees so I attempted to explain the problem. The woman I TRIED to talk to would never let me finish a sentence. When I asked her to let me finish, the other woman commented that I was being rude. She also rolled her eyes and kept smirking to someone else in an adjoining room. I kept asking to get to finish my comments but it was to no avail. It was quite volatile and I left saying we would never be back (we have stayed there at least once every month). The woman at the desk yelled that we should never return and we intend to make that come true. It doesn't seem like being able to accommodate our simple request warranted the kind of treatment we received. I guess they think we are of no importance as there will be ten others to fill our space. So very disappointed and angry. We are done with Best Western and I intend to cancel my membership. There are lots of other places to go.8/10/18 Your reply is the same as every other - never admitting any fault to your customers. Some of your comments are true, given my friend acted horribly (I couldn't control that). I kept asking your employee to be quiet long enough to let me finish a sentence, to no avail. You can see it however you want. If I could have finished a sentence just once, I would have been more than happy to listen to her. My friend would not have gotten nearly as angry if she had just let us talk and the other employee had not acted so rude. I observed her behavior and it wasn't shock -- it was purely obnoxious. I'm done with this and will never set foot there again just as your employee did yell at us.
Really excellent hotel in the area. All of the staff, especially Jean, were really nice. The attached coffee shop is great if you want something stronger than the coffee included with the breakfast. The breakfast was really nice and from the window you can see a great view of mountains. The hotel itself is pretty dated but really well maintained. Our king bed was comfy, the bathroom was clean and our AC/Heater made just the right amount of noise to sleep to. Compared to the BNBs around this place has a great price and great reviews for a reason! You are still really close to the mountains, rafting, hot springs, hiking, and the downtown area so why spend more?
Best Western Vista Inn is a Canadian Lodging based in Buena Vista, Saskatchewan. Best Western Vista Inn is located at 733 US Hwy 24 N, Buena Vista, CO 81211, USA, Buena Vista, Saskatchewan 81211, Canada.
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