I'm on a business trip, and I'm staying in the room my company booked at the super 8 here. I arrived just before midnight to find that my key card didn't work. I called front desk to get a replacement and was met by a rude Indian man who acted like I was the scum of the earth and practically threw the cards at me. I went up to my room to eat and bring my stuff up, and was getting ready for bed by 1am. I checked the beds for bed bugs, and thankfully found none. Unfortunately, what I did find was smelly sheets that had hair on them, sticky spots on the desk and dresser, torn curtains that don't close all the way, some nasty I don't want to know in the tub, what looks like urine on the bathroom floor, gunk on the door handle, nasty question stains on the shower curtain, and what looks like dirty finger marks under the showerhead. I called to ask for clean sheets, and was lectured about the time by the same overly rude and disrespectful man. To be frank, I couldn't hear everything he said because the phone was so quiet he came out as a barely audible whisper. I had to insist strongly before he could be bothered to assist, and when he did he only brought me a top sheet. So I went down stairs and called front desk again to get the remaining linens. Which I had to switch out myself, something I wouldn't be so bothered by if I hadn't been cussed out by the night shift guy, and had to deal with him threatening to call the cops on me because he couldn't be bothered to walk 3ft to unlock the hotel's laundry room and pull the remaining linens out of a hamper that they'd been carelessly left in. I asked for the manager and hotel owner's numbers, but was only rudely told that he was the manager, and again he barked that it wasn't his job to do anything but operate the front desk. He finished by once again complaining about the time and threatening to call the police should I call him again. Now I wouldn't care so much about all the questionable stains, and obviously poor house keeping if he hadn't been so rude and disrespectful, and if the bedding had been clean. As it's my company paying, I'm sure it's a very cheap hotel, but that does not excuse dirty linens with obvious body odor, and such extremely poor service. While he may have said "ma'am", he was still rude and disrespectful from the moment I got here. As someone who works in customer service, I have a particularly low tolerance for such behavior, and I can't imagine anyone who behaves in such a way making it to a management positron. If he truly is a manager, then I'm sure I will be equally disappointed in the rest of the staff. Over all, I would say this has been an epically appalling visit, and I will be speaking to someone in an actual position of importance in the morning.I've taken as many pictures as possible, so you can get an idea of what you'd be staying in.
I'm giving it a 3 star because the staff was not very helpful. In order to secure the room I had to pay approximately $12 more than what I could have online.Being a Wyndham Rewards Member I could get the room cheaper, however there were online reservations that the front desk hadn't cleared and the Wyndham Reservations guy gave me information to pass on the Front Desk regarding refreshing his page in order room be able to book my room.The front Desk guy didn't want to because he said he'd have to call his manager and he was just not helping. He helped 2 other groups and they ended up leaving because they needed and first floor room. So then he refreshed his page which showed 2 reservations. He said if I didn't take the room, he'd give the room to 1 of the ones from the online reservation. In the end, I paid over what I should have.The room itself was nice and clean. The beds were comfortable.Breakfast was average for Super8 breakfasts. However they did have boiled eggs as well so that was a perk. The only downfall was the breakfast space was not enough for the people present.
Staff cold ,unfriendly , acts as though even the tiniest request is an inconvenience and not even a reason to put down their cell phone. Exception is the young lady who checked us in. She was nice. Carpet in room was dirty. The room all in all seems to be dressed up but outdated and run down. Half of the light switches (7of them) did nothing. 1 of 3 lamps worked. Paid 150$ with tax. Would have been ok paying 90$. New paint and curtains does not mean remodeled. When I saw Wyndham in the name I expected a whole lot more. Very disappointed. Havent even gone to bed yet.
We went here for a nice 3 day get away to find out the rooms were still dirty after waiting for them to be cleaned. These rooms were not very clean, very outdated, the towels were like sand paper. Do not waste your time to book a room here. Keep driving don't stay here if you have high expectations of a good night sleep. You will not be happy in these run down rooms. Carpets and curtains are very dirty. Trash behind the beds was surprised to see. Very over priced for old run down room. Good luck if you decide to stay here at Motel 8.
Not impressed. Plusesgood pool and spa. Fairly clean. Not sure about the bed; it had some crumbs in it. Service was not friendly at all. Young lady on the phone was nice enough, but the man was short and not friendly. An older lady the next morning was not friendly, but not rude either. You kind of feel like you are on your own. I wouldnt choose this place if there were another one available.
Super 8 by Wyndham Buena Vista is a Canadian Lodging based in Buena Vista, Saskatchewan. Super 8 by Wyndham Buena Vista is located at 530 US Hwy 24 N, Buena Vista, CO 81211, USA, Buena Vista, Saskatchewan 81211, Canada.
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